Practice Business Support Services

OxFed Headquarters, Northway, Oxford

Providing OxFed members with the support they need

Practice Business Support Services

OxFed exists to strengthen General Practice in Oxford City so we can continue to provide high quality, comprehensive, whole-person health care to individuals and their families. Through collaboration, OxFed provides the scale, innovation and leadership to support General Practice so it can thrive into the future.

We are working with our member practices on five new back office support services: adding value for our members across the City.

Practice Manager Support Service

Strong practice management and back office services are essential to the smooth running of every practice.  Working together with our members we are developing a range of resources to enable practice managers to streamline work, systems and processes to make their lives easier and improve efficiency.  The backbone of this work is the introduction of an information sharing portal to enable streamlined communications and sharing of best practice.

Finance Support Service

OxFed are developing a range of different ways for practices to improve their management information and help them plan how they can use their resources to meet patient needs even more effectively.

People Support Service

With expert support, OxFed are developing a range of resources, training and advice for practice managers to help streamline how staff are recruited, supported in their roles and given career development opportunities to ensure working in General Practices is a rewarding career choice for all our staff.

Data Analytics Service

OxFed are working with our practices and partners to support the way practices record and manage data and ensure they are fully compliant with information governance regulations. We are also using practice activity and demand data to help inform how practices deploy their staff and organise their services which in turn can contribute to improved patient access.

Flexible Workforce

As relatively small organisations practices can struggle to maintain services if key members of staff are away, whether their absence is planned or unplanned. We are developing a tool to give practices access to a reliable source of locum and bank staff when they find themselves short staffed. This resource will also provide opportunities, support and access to training for staff who would prefer to work more flexibly.

Find out more!

For more information please contact OxFed's Project and Programme Manager, Ivan More O'Ferrall at ivan.moreo’ferrall@nhs.net